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TOPIC: Error 401 administrator

Error 401 administrator 2 years 9 months ago #22803

Hi, i need help. I can't access the backend of my website. Typing the administrator url of my site results in the following message:

"Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

- I haven't installed/unistalled anything

- It worked correctly before (my site is about one year and a half old - no changes have been made recently)

- I tried to rename htaccess.txt temporarily but nothing changed

- Configuration.php has the right live site url

I am running Joomla 2.5

Can anyone help me please?

Thanks and regards.
cong ty thanh ly cuong phat thanh ly phong net gia cao

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Error 401 administrator 2 years 9 months ago #22804

  • jojo12
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Sorry this help is here for our extension JEM. For general help you have to ask your provider or Joomla.
But only to say Joomla 2.5 is finished more than one year.
5.5.5-10.0.30-MariaDB-0+deb8u1
PHP 7.2.9 on different sites
Apache
JEM 2.3.0dev 2.0M and specials with Joomla! 3.9.3 stable on livesites
ja_simply, ja_purity_iii, multilingual DE EN IT FR

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Error 401 administrator 2 years 9 months ago #22805

it might be a problem caused by your hosting company.

some info:
www.ostraining.com/support-forum/joomla-...blem-restoring-site/
(won't respond to PM)
==================================================================
running: JEM 3.x (custom version) + Joomla 3.9.1.0 + PHP 5.x (online) / PHP 7.3.5 (locally)

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Error 401 administrator 2 years 9 months ago #22823

I have a slightly similar problem. Could this be because the rate for hosting I have been already 4 years? Maybe the provider changed the settings. Or even something on the technical side..

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Error 401 administrator 2 years 9 months ago #22824

  • jojo12
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Like just said: better to ask directly your hoster.
5.5.5-10.0.30-MariaDB-0+deb8u1
PHP 7.2.9 on different sites
Apache
JEM 2.3.0dev 2.0M and specials with Joomla! 3.9.3 stable on livesites
ja_simply, ja_purity_iii, multilingual DE EN IT FR

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