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TOPIC: Attachment can't be downloaded

Attachment can't be downloaded 5 months 18 hours ago #25858

  • kicr
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Hello, everybody,

Unfortunately, attachments to the events can no longer be downloaded from my site. The upload of the attachments works without problems. But when downloading you get an error message (tested with Chrome/Firefox/IE).

Joomla path: /home/www/v7
JEM Attachment Path: media/com_jem/attachments

The upload of the file was successfully stored here:
/home/www/v7/media/com_jem/attachments/event219/test6_298466622.pdf

If I call up the direct link, the PDF file will also be downloaded. Only if you use the download option on the page, you will always get an error:

Event Page: goo.gl/XrLHhg
Direct Link to attachment: goo.gl/dkBbhV

Thank you for your help!

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Attachment can't be downloaded 5 months 8 hours ago #25859

  • jojo12
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Please give more infos about your version and systen! It seems, it is the responsive JEM version in the responsive part? Is this in the old style too?
5.5.5-10.0.30-MariaDB-0+deb8u1
PHP 7.2.9 on different sites
Apache
JEM 2.3.0dev 2.0M and specials with Joomla! 3.9.3 stable on livesites
ja_simply, ja_purity_iii, multilingual DE EN IT FR

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Last edit: by jojo12.

Attachment can't be downloaded 5 months 8 hours ago #25860

  • kicr
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PHP-Version 7.2.15
Joomla!-Version Joomla! 3.9.4 Stable
JEM-Version: 2.2.3 (Yes, the responsive "hack")

The error also exists when I switch back to the old style.
Attachments:

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Attachment can't be downloaded 5 months 3 hours ago #25869

  • Egnarts
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I have the same problems like you when I will download the files from your page.
Please take a look, in this forum. Some time ago, another guy had the same problem as far I know.
Take a look at the responsive version of JEM: The Responsive JEM

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Attachment can't be downloaded 5 months 2 hours ago #25873

  • kicr
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Unfortunately there was no solution to this problem in this thread ( www.joomlaeventmanager.net/forum/jem-2-2...r-at-attachment-link )

In this thread the problem was solved, but the path should be correct, otherwise he wouldn't be able to upload the attachments correctly. ( www.joomlaeventmanager.net/forum/jem-2-2...ent-not-downloadable )

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Attachment can't be downloaded 5 months 1 hour ago #25877

  • kicr
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Really strange behaviour, the download works on my mobile device (Android 9.0 Chrome latest version).

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