I'm not shure, if i understand correctly. So the icon disappears only in the print pop-up window?
That may be the problem normal because, jem-responsive does not override the print layouts of the views.
@kmbarm77
Eventually it would help, if you give us a link to your page. So we can inspect the html directly.
Rosen sind rot, gelb ist die Biene, ich kann nicht dichten, Waschmaschine.
@Egnarts: I don't know if my observation has a relation wirh the other problem with the template.
on JEM 2.3.3 stable in latest Joomla (3.10.2) Protostar php7.4.15
Personally I use t4_B5 template with t4_system plugin framework with bootstrap 5 and fontawesome)
(I prefer free "Signal" or paid "Threema" instead of "Whatsapp".)